TABLE OF CONTENTS
Introduction
It is possible to translate fields and content in the Platform to any language you wish, providing you have the translations on hand. There are a number of system level translations (Labels, system messages & buttons) available in the platform by default. Any bespoke content added will need to be translated manually.
Currently, the following languages are available complete with translations for System Messages, Labels and Buttons:
- English
- Mandarin
- Cantonese
- French
- German
- Italian
- Spanish
- Arabic
- Russian
- Polish
Location
New languages can be enabled by navigating to the Languages page using the steps below.
Steps | Description |
1 | Log into the platform. |
2 | Click the account menu dropdown located at the top of the page. |
3 | Within the account menu click settings. |
4 | Within the settings page, locate and click Languages. |
Adding a Language
To add a new language that isn't currently available in the system, follow the steps below.
Steps | Description |
1 | Navigate to the Languages page using the steps above. |
2 | Click Add Language located at the top of the page. |
3 | A pop-up will appear. |
4 | Give your new language an appropriate name by typing it into the Name field. |
5 | From the dropdown labeled Languages select an appropriate default language. |
6 | From the dropdown labeled Locale select an appropriate region/locale. |
Configuring a Language
After adding the language, you will need to configure it by translating System Messages, Buttons and Labels.
To configure a language, select the language from within the Language table at the top of the screen. Once selected, the configuration panel will open towards the bottom of the screen. Click the Portal Translations tab to configure your System Messages, Labels and Buttons.
Section | Description |
Languages | These translations will be shown at the top of the portal page for the user to select in order to translate your page, if the corresponding language is in use. |
Messages | These system messages include error messaging and system notifications. |
Labels | These system labels include labels attributed to Tickboxes and certain inputs and dropdowns. |
Buttons | These system translations include system translated buttons such as Continue, Login and Logout. |
Enabling Translations on your Portal Page
Ensure your languages are configured using the steps above. Once configured, the languages be selectable at the top of your portal page configuration. Use the steps below to enable languages, allowing you to manually translate the portal page content.
Steps | Description |
1 | Navigate to the portals page by selecting Portals from the left side menu of the screen. |
2 | Select the portal you want to enable languages on from the portal table at the top of the page. |
3 | Once selected, scroll down to the portal configuration panel that has appeared below the table. |
4 | Open the General tab. Within this tab, locate the Available Languages section. |
5 | Your previously configured languages will be available to select. Tick the tickboxes that correspond to the languages you want to enable on the portal page. English is ticked by default. |
6 | Save and Publish your portal page to enable language selection. |
Translating Portal Page Content
Ensure you have enabled the languages you wish to translate your portal page content into using the steps above before continuing.
Steps | Description |
1 | Within the portal content table, select the content you wish to translate. |
2 | A pop-up will appear. By default, the content will be the English translation, denoted by drop down at the top right of the pop-up. |
3 | To translate the content, click the drop down at the top right of the content pop-up and select the language you want to translate the content into. |
4 | Once selected, the pop-up will swap to the selected language and previously entered content will disappear, allowing you to manually translate into the selected language. |
5 | Once translated, click save. Repeat the process with other languages if you wish. |
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