Terms & Conditions

Created by chris.joinson@airangel.com, Modified on Wed, 2 Feb, 2022 at 6:24 PM by Mark Jones

TABLE OF CONTENTS

Introduction
Location
Creating Terms & Conditions
- Configuring your Terms and Conditions
- Applying Terms and Conditions to your Portal Page
Deleting Terms and Conditions

Introduction

Terms of service are the legal agreements between a service provider and a person who wants to use that service. The platform has functionality to ensure your customers are able to accept any terms of service outlined by the venue before they are able to use the wireless network.

Terms and Conditions work slightly different in the Platform to how you may usually implement them. Upon selecting their preferred authentication method, and performed the required actions, the user will be shown a second page which contains the T&Cs along with an Accept and Decline button. If the user Accepts, they'll be authenticated onto the network and will not need to accept them again until the data retention policy expires, or the T&Cs are updated. If the user declines them, they will be taken back to the login page.

Location

Step	Description
1	Log into the platform.
2	Click the Account Menu dropdown at the top of the page.
3	Within the account menu, select Settings. You will be taken to the settings page.
4	Within the Settings Page, locate Privacy Notice, Terms of Use & Retention

Creating Terms & Conditions

All Terms and Conditions are stored within the Privacy Notice, Terms of Use & Retentions page. When a site tag is applied to those Terms and Conditions, they will be shown to the user, on the portal page, the next time they log into the wireless network.

You can have multiple terms and conditions active at any time across multiple sites, but only one per site. Once you have published your terms, they will appear on the portal pages of the sites which are tagged. No further configuration is required.

See how to create them below:

Step	Description
1	Navigate to the Privacy Notice, Terms of Use & Retention page using the steps above.
2	Click Add Privacy Notice, Terms of Use & Retention located at the top of the page.
3	A pop-up will appear. Give your new Terms a recognisable name and tag them to the site you want them to appear on. If you want to add more site tags, this can be done later.
4	Click Save.
5	Your newly created Terms will now be available to select and configure from the Terms table. Select your terms to continue.

Configuring your Terms and Conditions

NB: Once you click publish, you will be unable to edit further. Do not click publish until you're happy with the content. Always Save before publishing.

Field	Field Type	Requirement	Description
Name	Text Field	Required	The name of your Terms and Conditions. To overwrite the name given during the creation above, simply type in the new name here.
Guest Data Retention	Text Field	Required	Guest Data Retention dictates how long guest data, included terms acceptance, is stored within the database. Once the guest data retention time is up, guests will be asked to accept the terms of use again.
Content	Text Field	Required	Click within the white space to enter your terms of use content. A pop-up will appear allowing you type/paste in your terms content.
Delete	Button	N/A	Delete your terms of use.
Publish	Button	Required	Publishing the terms of use will lock the content in place and publish it to the guest facing portal page. After publishing the terms of use cannot be edited. Be sure your content is complete and ready to go, and you have saved, before clicking publish.
Save	Button	Required	Save your current state. This will not publish the content and the terms can still be edited. You must Save before Publishing.
Add Tag	Button	Required	Click add tag to assign your terms of use to multiple sites. Once you have assigned a site tag to your terms, and you have published them, the terms and conditions will be active on the portal page. No further configuration is required.

Applying Terms and Conditions to your Portal Page

Applying the Terms and Conditions to your portal pages is done entirely from the Privacy Notice, Terms of Use & Retention page. Simply tag the sites you wish the terms to be seen on and click publish. Once published, the terms will be available when a guest attempts to authenticate.

Deleting Terms and Conditions

Due to GDPR regulations, you are unable to delete Terms and Conditions once published. To remove terms from a portal page, simply delete the site tags associated with it by scrolling to the Tags tab, clicking on the site you wish to remove and then clicking Delete.