TABLE OF CONTENTS
Introduction
The Conference Settings page allows you to configure your underlying conference network.
Location
Steps | Description |
1 | Log into the platform. |
2 | Select the account menu dropdown located at the top right of the screen. |
3 | Select Settings. You'll be taken to the settings page. |
4 | Locate and select Conference Settings. |
5 | You'll be asked to select a site. Use the dropdown menu to select the site you wish to configure conference settings for. |
General
Ensure you have the General Tab selected to view the following configuration options.
Settings
Field | Field Type(s) | Requirement | Description |
Vanity SSID | Tickbox | Optional | Click to enable Custom Wireless Network names. There must be a connection to your Wireless LAN Controller in order for Vanity SSIDs to be available. |
Portal Page Required | Tickbox | Optional | If ticked, custom portals can be created within the Conference Tool. If left blank, a default portal will be used. |
Device Limit Alerts | Tickbox and Dropdown | Optional | If ticked, device limit alerts will be sent when the threshold is exceeded. Use the dropdown to select the point at which alerts will be sent. |
Bandwidth Limit Alerts | Tickbox and Dropdown | Optional | If ticked, bandwidth limit alerts will be sent when the threshold is exceeded. Use the dropdown to select the point at which alerts will be sent. |
Roles & Notifications
When a conference is created, it may be useful to send messaging such as event alerts to conference staff who are running or supporting the conference. Four roles are defined that are available when creating conferences, they are:
- Primary
- Secondary
- Staff
- Sales
All roles are available for selection when creating a conference, with the option to add in an email address and cell phone number for each contact. The contact method for each role can also be selected at the time of conference creation.
This global configuration option is provided to determine which roles will receive threshold alerts and notifications, together with the ability to make specific contact methods mandatory for those roles. Three check-boxes are available for each role:
Select: if checked, this will ensure that this role receives alert messages
Email: if checked, this will make an email address for alerting purposes mandatory
SMS: if checked, this will make a cell phone number for alerting mandatory
Locations
Ensure you have the Locations tab selected the view the following configuration options.
Adding a Conference Zone
Zones are a grouping mechanism that are used to group associated locations together for ease of deployment of conference networks. They are purely an administrative unit that is used for convenience at each venue. Once they have been created, individual locations may be assigned to a zone as each new location is created.
Steps | Locations | ||||||||||||||||
1 | Access the Conference Settings Page using the steps above. | ||||||||||||||||
2 | Ensure you have selected the Locations tab located at the top of the screen. | ||||||||||||||||
3 | Select Add Zone located at the top of the screen within the Locations tab, a pop-up will appear with the following options:
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4 | Once you have configured your zone, click Save. Your newly created zone will be added to the Zone Table within the Locations tab. |
Editing a Conference Zone
Steps | Description |
1 | Access the Conference Settings page using the steps above. |
2 | Ensure you have the Locations tab selected. |
3 | Scroll to the Zones table located towards the top of the screen. |
4 | Select the Zone you wish to edit. The configuration pop-up will appear. |
5 | Make your edits and click Save. |
Deleting a Conference Zone
Steps | Description |
1 | Access the Conference Settings page using the steps above. |
2 | Ensure you have the Locations tab selected. |
3 | Scroll to the Zones table located towards the top of the screen. |
4 | Select the Zone you wish to delete. The configuration pop-up will appear. |
5 | Select Delete. |
Adding a Conference Location
Locations are used to identify discrete areas within the venue that are used for conference activities. These will most likely be areas such as meeting rooms, conference halls and reception areas where conference attendees may need to access conference Wi-Fi.
(Note: A pre-requisite to creating locations is that the venue wireless controller must have already been added to Captivnet as an asset to allow the retrieval and selection of WLAN Groups on the controller)
Steps | Locations | ||||||||||||||||||||||||||||||||||||||||
1 | Access the Conference Settings Page using the steps above. | ||||||||||||||||||||||||||||||||||||||||
2 | Ensure you have selected the Locations tab located at the top of the screen. | ||||||||||||||||||||||||||||||||||||||||
3 | Select Add Location located at the top of the screen within the Locations tab, a pop-up will appear with the following options:
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4 | Once you have configured your Location, click Save. Your newly created Location will be added to the Locations Table within the Locations tab. |
Editing a Conference Location
Steps | Description |
1 | Access the Conference Settings page using the steps above. |
2 | Ensure you have the Locations tab selected. |
3 | Scroll to the Locations table located towards the bottom of the screen. |
4 | Select the Location you wish to edit. The configuration pop-up will appear. |
5 | Make your edits and click Save. |
Deleting a Conference Location
Steps | Description |
1 | Access the Conference Settings page using the steps above. |
2 | Ensure you have the Locations tab selected. |
3 | Scroll to the Locations table located towards the bottom of the screen. |
4 | Select the Location you wish to delete. The configuration pop-up will appear. |
5 | Select Delete. |
Gateways
The gateways tab is used for the selection of site gateways that will be used for conference tool, together with the gateway bridges that are available for use by conferences and so form the conference pool of bridges.
The number of bridges available should match the maximum number of conferences that may be held at a venue. For instance, if a venue can host up to 10 conferences and/or meetings, its gateway should be provisioned with 10 bridges assigned to the conference bridge pool.
Each network bridge that is available to use should be selected on this page. Simply Tick the corresponding tickbox to enable to bridge.
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